1. Overview
Welcome to Huanxian. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our app.
2. Information We May Process
Huanxian provides an immersive instrument experience (currently including harp, with more instruments planned). We do not collect personal identity data by default. Depending on app features and system capabilities, we may process:
- Device and system information (such as device model, OS version, app version) for compatibility and stability.
- Runtime logs and crash data for diagnostics and product improvement.
- Information you voluntarily provide when contacting support.
3. How We Use Information
- To provide core app functionality and service security.
- To detect and fix issues, and improve interaction and audio experiences.
- To respond to user feedback and support requests.
- To comply with legal and regulatory obligations.
4. Sharing and Disclosure
We do not sell your personal information. We disclose data only when required by law, with your consent, or when necessary for secure and reliable service operation.
5. Storage and Security
- We use reasonable technical and organizational measures to protect data.
- We retain data only for as long as necessary for the purposes described here or as required by law.
- Expired data is deleted or anonymized where applicable.
6. Your Rights
Subject to applicable law, you may request access, correction, deletion, or withdrawal of consent related to your personal data.
7. Changes to This Policy
We may update this policy based on product updates or legal changes. The latest version will be published on this page.
8. Contact
Company: Hangzhou Lushi Yuye Intelligent Technology Co., Ltd.
Support Email: support@huanxian.tech